Frequently Asked Questions
Everything you need to know about shopping with CBS Deals.
How long does shipping typically take?
Standard shipping usually takes between 5 to 8 business days. Please note that high-demand items featured on television may occasionally require additional processing time.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to be eligible for a full refund.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Are the products sold on CBS Deals authentic?
Yes, we partner directly with brands and authorized distributors to ensure that every product featured on our site is 100% authentic and of the highest quality.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Can I cancel or modify my order after it has been placed?
Because we aim to process orders as quickly as possible, there is a very limited window to make changes. Please contact our support team immediately if you need to update your information.